Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.
Last updated: October 15, 2023
Information We Collect
We collect information that you provide directly to us when you create an account, make a purchase, or contact our support team. This may include:
- Personal identification information (name, email address, phone number)
- Account credentials
- Payment information
- Communication preferences
- Gameplay data and preferences
We also automatically collect certain information when you use our services:
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, features used, time spent)
- Cookies and similar tracking technologies
How We Use Your Information
We use the information we collect for various purposes, including:
- Providing, maintaining, and improving our services
- Processing transactions and sending related information
- Personalizing your gaming experience
- Sending technical notices, updates, and security alerts
- Responding to your comments and questions
- Developing new products and services
- Monitoring and analyzing trends, usage, and activities
- Detecting, preventing, and addressing technical issues
Information Sharing
We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners and advertisers.
We may share your information in the following circumstances:
- With your consent
- To comply with legal obligations
- To protect and defend our rights and property
- With service providers who assist in our operations
- In connection with a business transfer, such as a merger or acquisition
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
Types of cookies we use:
- Essential Cookies: Required for the operation of our website
- Analytical Cookies: Allow us to recognize and count visitors
- Functionality Cookies: Used to recognize you when you return
- Targeting Cookies: Record your visit and pages you have visited
Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These include internal reviews of our data collection, storage, and processing practices, as well as physical security measures.
While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. No method of transmission over the Internet or electronic storage is 100% secure.
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: You can request copies of your personal data
- Rectification: You can request that we correct any information you believe is inaccurate
- Erasure: You can request that we erase your personal data under certain conditions
- Restrict processing: You can request that we restrict the processing of your personal data
- Object to processing: You can object to our processing of your personal data
- Data portability: You can request that we transfer the data we have collected to another organization
To exercise any of these rights, please contact us using the information provided below.
Children's Privacy
Our service is not intended for individuals under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us.
If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: privacy@bcgames.com
- By visiting this page on our website: Contact Us
- By mail: BC Games Privacy Team, 123 Gaming Street, Tech City, TC 10101